Gametime

Gametime Guarantee

What is the Gametime Guarantee?

We love that our customers are confident in Gametime. We back every order so you can buy and sell tickets with 100% confidence. Be confident in having a good time with Gametime fan protection.

For buyers, we guarantee: You'll get the tickets you ordered in time for the event and they'll be valid for entry. If that doesn’t happen, we'll locate comparable replacement tickets or send you a refund. You'll get a refund if your event is cancelled and not rescheduled. We love going above and beyond.

For sellers, we guarantee: It's free to list your tickets. You'll get paid for all sales you complete in Gametime credit, as promised in your listing payout.

Buy safely on Gametime: Only tickets you buy on Gametime are covered by our Gametime Guarantee. Watch out for sites, listings and emails that misuse or attempt to mimic the Gametime brand and request payment for tickets. There’s only one Gametime :)