Why Fans Trust Gametime for Live Event Tickets
- Information
by Gametime
This article was originally published on and was updated on .
Trust is essential when purchasing tickets to live events, and Gametime has built its platform around reliability, transparency, and fan-first principles. From rigorous seller verification to clear pricing and ongoing support through event day, Gametime ensures fans can buy with confidence and enjoy a seamless experience from checkout to their seats.
Verified Sellers and Strict Quality Controls
Gametime works with the top sellers in the industry, each of whom must undergo a thorough onboarding and verification process before listing inventory. This evaluation includes checks on:
- Delivery reliability
- Listing accuracy
- Pricing and market behavior
- Overall customer experience performance
Gametime continues to assess seller performance regularly to ensure high standards are consistently met. This ongoing oversight provides fans with confidence that every ticket on the platform comes from a trustworthy source.
Reliable Ticket Delivery When Tickets Become Available
Gametime ensures that tickets are delivered securely and on time for the event. While ticket availability can vary based on event policies and seller timelines, fans often receive their tickets immediately after purchase. When immediate delivery isn't possible, Gametime guarantees that tickets are delivered as soon as they are made available—well in advance of entry requirements and always with reliable access to the event.
Real-time integrations with sellers help prevent outdated listings and ensure fans receive the correct seats they purchased.
Transparent Pricing and Value You Can Trust
Gametime uses true all-in pricing, so fans see the complete cost upfront with no hidden fees. Additionally, Gametime’s value scoring system evaluates each seat's quality and price compared to alternatives, helping fans easily identify the best deals.
The Gametime Best Price Guarantee adds another layer of trust: if a fan finds a lower price for the same tickets elsewhere, Gametime pays 110% of the difference.
The Gametime Guarantee: Protection for Every Purchase
The Gametime Guarantee ensures that fans are protected from the moment they purchase to the moment they enter the venue. The guarantee covers:
- On-time ticket delivery
- Valid and authentic tickets that allow entry
- Full protection in the rare event of a problem with access or ticket accuracy
- Refunds or credits if an event is canceled
This guarantee reflects Gametime’s commitment to reliability and accountability, reinforcing that fans can buy with complete confidence.
Customer Support that Stays With You Until You're Inside the Venue
Gametime provides proactive communication about ticket delivery, event updates, and last-minute changes. Dot, Gametime’s intelligent support assistant, offers fast and accurate help using real-time backend data, while human support remains available for more complex concerns.
Gametime’s goal is simple: ensure every fan gets into their event smoothly.
A Proven, Trusted Marketplace
With more than 12 years in the industry, over $1 billion in annual ticket value sold, and deep partnerships across sports and entertainment, Gametime has established itself as a trusted, credible destination for live event tickets.
