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Published: Aug. 11, 2020

Supplemental Terms for Tickets for the 2020/2021 NFL Season

Looking to catch an NFL game this season?  Make sure you are aware that there are some updates to the NFL's terms for attending events in order to comply with health and safety policies. (You can find the full terms below)

Please make sure that if you are not feeling well, stay home and cheer from the couch instead. 

Do your part to stop the spread, and help us all get back out to the stadium soon.




Full Terms

Your use of any ticket to an NFL or NFL team’s game or event (“Event”) during the 2020/2021 NFL season is subject to these Supplemental Terms (“Supplemental Terms”) as well as the ticketback terms and conditions of the applicable home team (“Event Provider”), which terms are available at www.nfl.com/nflclubticketbackterms.  To the extent these Supplemental Terms directly conflict with any of the applicable home team’s ticketback terms and conditions, the ticketback terms and conditions will apply.  By purchasing or using a ticket for an Event, you, on behalf of yourself and anyone on whose behalf you are purchasing a ticket (including any accompanying minors), acknowledge having read these Supplemental Terms and the applicable home team’s ticketback terms and conditions, and agree to be bound by them.

  1. SAFETY AND HEALTH POLICIES

Due to the uncertainty related to the COVID-19 pandemic, your Event tickets and admission are subject to all stadium and Event Provider safety and health policies, which include the Fan Health Promise set forth below. You acknowledge that due to the evolving nature of the pandemic, the Event Provider may continue to develop and update these policies in the intervening time between your purchase and the Event date. By using Event tickets, you acknowledge and agree that you will comply with such policies and your attendance at the Event is conditioned on such compliance. If your admission to the Event is denied or revoked because you have willfully failed or refused to comply with any such safety and health policies of the stadium or Event Provider, you will not be eligible for a refund.

Fan Health Promise

Stay-at-home: You agree that neither you, nor anyone in your party, will attend any Event if any one or more of the following is true on the day of such Event:

  • Within the prior 14 days, you have (or any person in your party or with whom you have close contact has) tested positive for, or been exposed to someone who has tested positive for, COVID-19; 

  • Within the prior 48 hours, Holder has (or any person in Holder’s party or with whom Holder has close contact has) experienced symptoms of COVID-19 (e.g., a fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the CDC); 

  • Within the prior 14 days, you have (or any person in your party or with whom you have close contact has) travelled to any state or international territory identified by federal or applicable local governments as being subject to travel or quarantine advisories due to COVID-19.

Ticket Pod Integrity: To help maintain social distancing guidelines, you agree that you will not sell, transfer or otherwise provide any of your Event tickets to anyone other than family with whom you have been sheltering (or other trusted acquaintances), unless you are selling, transferring or otherwise providing all such tickets (i.e., your full pod of tickets) to one party.

  1. ASSUMPTION OF RISK, RELEASE, WAIVER & COVENANT NOT TO SUE

AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. ACCORDING TO THE CENTERS FOR DISEASE CONTROL AND PREVENTION, SENIOR CITIZENS AND THOSE WITH UNDERLYING MEDICAL CONDITIONS ARE ESPECIALLY VULNERABLE. BY ATTENDING THE EVENT, YOU VOLUNTARILY ASSUME, ON BEHALF OF YOURSELF AND ALL ACCOMPANYING MINORS, ALL RISKS RELATED TO EXPOSURE TO COVID-19.  

On behalf of yourself and your Related Persons (defined below), you further hereby release (and covenant not to sue) each of the Released Parties (defined below) with respect to any and all claims that you or any of your Related Persons may have (or hereafter accrue) against any of the Released Parties and that relate in any way to (i) your exposure to COVID-19; (ii) your entry into, or presence within or around, the Event (including all risks related thereto, and including without limitation in parking areas or entry gates) or compliance with any protocols applicable to the Event; or (iii) any interaction between you and any personnel of any of the Released Parties present at the Event, in each case whether caused by any action, inaction or negligence of any Released Party or otherwise.   

As used herein: 

  • “Related Persons” means your heirs, assigns, executors, administrators, next of kin, anyone attending the Event with you (which persons you represent have authorized you to act on their behalf for purposes of these Supplemental Terms), and other persons acting or purporting to act on your or their behalf.

  • “Released Parties” means: (i) Gametime United, (ii) NFL Ventures, Inc., NFL Ventures, L.P., the National Football League and its professional member clubs, and each of their respective direct and indirect affiliates, administrators, designees, licensees, agents, owners, officers, directors, employees, contractors (and all employees of such contractors) and other personnel; (iii) the direct and indirect owners, lessees and sublessees of the stadium at which the Event is held and related stadium grounds (including, without limitation, parking areas and entry gates) (“Stadium”); (iv) all third parties performing services at the Stadium; and (v) any parents, subsidiaries, affiliated and related companies and officers, directors, owners, members, managers, partners, employers, employees, agents, contractors, sub-contractors, insurers, representatives, successors and/or assigns of each of the foregoing entities and persons, whether past, present or future and whether in their institutional or personal capacities.

  • SEVERABILITY CLAUSE

If any provision or part of these Supplemental Terms is held to be illegal, unenforceable or ineffective, such provision or part thereof shall be deemed modified to the least extent necessary to render such provision legal, enforceable and effective, or, if no such modification is possible, such provision or part thereof shall be deemed severable, such that all other provisions in and referenced in these Supplemental Terms remain valid and binding.