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selling tickets with Gametime?
Why should I sell my tickets on Gametime?
Can’t make it to the event? Gametime offers a fast and easy way to offload your tickets. We’ll do our best to find your tickets a good home, with automated pricing updates as the market changes. Sell tickets from any source, and get paid seamlessly via PayPal or Gametime credit.
Are my tickets guaranteed to sell?
The short answer is no. The ticket market is unpredictable and constantly changing based on supply and demand, so we can’t guarantee that your tickets will sell. That said, we do our best to price competitively with the market to give you the best chance of selling your tickets.
Can I also list my tickets on other platforms?
Yes, you can list your tickets on Gametime as well as other platforms. However, we don’t encourage it because there’s a good chance you could double-sell your tickets, which is less than ideal. If you do choose to list your tickets on another platform, you’re required to keep your Gametime listing up-to-date. Keep in mind that if your tickets are double-sold or are invalid for any reason, you could be penalized up to the full price of the tickets plus any resolution costs we incur because of the incident. Bottom line: you’re better off not taking the chance.
What if my tickets sell somewhere else first?
If your tickets sell on another platform, remove your listing immediately from Gametime by tapping “Unlist Your Tickets” on the Sell tab. Failure to remove your listing could result in strict penalties. If your tickets are sold elsewhere and on Gametime, please let us know asap at firstname.lastname@example.org.
Why can’t I adjust the listing price of my tickets?
Our goal is to make the selling process as easy as possible, so you don’t have to constantly check back, monitor the market, and adjust your pricing. Our system automatically updates your ticket price based on comparable seats and what’s selling in the market, removing the guesswork – and plain old work – from the process. You can always set a floor if you prefer not to go below a certain price.
How does the "minimum price" work?
If you prefer not to go below a certain price per ticket, you can set a minimum selling price. We’ll offer a recommendation based on the market, but we recommend setting that price as low as possible to give your tickets a better chance of selling.
Why am I required to have a payment method on file for selling?
For security purposes, we require that you have a valid credit card on file to sell tickets on Gametime. We won’t charge your card unless your tickets are found to be fraudulent or double-sold.
When can I list tickets I bought on Gametime?
If you’d like to resell tickets purchased on Gametime, you can list them as soon as the tickets are delivered to your account. Keep in mind that ticket delivery time varies by seller, and some tickets will not arrive in your account until the day of the event.
How late can I remove my tickets?
You can remove your unsold tickets at any time up until 90 minutes after the event starts. Once your tickets have sold, we are not able to take them back from the buyer.
How will I get paid?
You can choose between PayPal or Gametime credit (plus a bonus). By default, your payout method is set to Gametime credit, though you can adjust your choice up to 48 hours after the event. Once payment has been processed, you’re no longer able to change your payout method.
When will I get paid?
You’ll be automatically paid 48 hours after the event. If you choose PayPal, you’ll receive payment to the PayPal email address you provided. If you select Gametime credit, we’ll automatically add the credit it to your account – plus a bonus! You can view your credit in the "Account" section of the app.
Why are the payout amounts different for Gametime credit and PayPal?
If you choose to be paid in Gametime credit, we give you an extra bonus! You can select which payout option you prefer until 48 hours after the event.
I have several tickets together – can I sell only a few?
Yes, you can select which individual tickets you’d like to sell. For tickets you’ve purchased on Gametime, you will be prompted to choose which seats you want to sell. If you’re selling more than one ticket, they must be next to each other. If you’re selling tickets from another platform, simply upload only the tickets you’d like to sell. If they aren’t next to each other, please sell them separately.
What happens if the event is cancelled?
In the case of an event cancellation, we’ll refund your original ticket price via the original form of payment. If your tickets have already sold, we’ll also reverse the payout associated with the sale (either removing Gametime credit or canceling your PayPal payout). Gametime is not responsible for the refund of tickets originally purchased on another platform.
How can I increase my chances of selling?
If you know you can’t go to the event, list your tickets as soon as possible. Though the last minute is our bread and butter, many of our users prefer to plan in advance – so give people plenty of time to find and buy them! Removing the minimum price will also give your tickets a better chance of selling, as it’ll give our system more flexibility to price with the market as demand fluctuates.
Why were my tickets rejected?
Your tickets may have been rejected due to blurry photos, incomplete event details, or other missing info. You should have received a text with the reason we weren’t able to process your tickets. In most cases, you can upload a new photo of your tickets and try again. On rare occasions, we may not be able to list certain types of tickets.
What if my tickets don’t sell?
It’s a bummer, but it’s possible. The ticket market fluctuates often, and there are times when even high-demand events don’t sell. To give your tickets the best opportunity to sell, your tickets may be sold individually. You will only receive a payout for tickets that sell.
I sold my ticket, but I changed my mind. Can I get it back?
Once you sell your tickets, we immediately deliver them to the buyer and are unable to take them back. If you’d like to attend the event, your best bet is to repurchase.
I sold my ticket, but I’m unhappy with the price. What can I do?
We’re sorry to hear that you’re disappointed! Unfortunately, we’re unable to make any pricing changes once your tickets have sold. To avoid a letdown like this in the future, next time be sure to set a minimum price – we’ll do our best to sell your tickets without going below that price floor.