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Published: Aug. 31, 2020

Super Bowl LV Frequently Asked Questions


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BUYING TICKETS

 

Is Gametime a trustworthy source for tickets?

In a word: yes! At Gametime, your peace of mind is our top priority. We partner only with verified ticket vendors, so you can rest assured that your tickets are 100% authentic. To hear what other people are saying about Gametime, check out this article on Inc.com. Want to talk to a real person? Give us a ring at (888) 660-7992 to speak with our dedicated customer support team.

 

When is the best time to buy?

Ticket costs vary based on a variety of factors, but there are always a few trends when it comes to Super Bowl prices. If you're wondering when to buy tickets to the Super Bowl, keep in mind that prices usually drop as the event gets closer. Visit our Buying Guide for more tips on when to buy Super Bowl Tickets. 

 

How much do Super Bowl tickets cost?

Face value tickets are usually at least $1,000 for nosebleeds, but you might find yourself spending multiples of that number. Of course, many factors influence ticket prices, including weather, player injuries, and the matchup itself. Check out ticket prices or visit our blog for practical tips to get the cheapest tickets possible.

 

 

 

GETTING YOUR TICKETS

 

How will I get my tickets?

These tickets are kind of a big deal, so you’ll receive your tickets via the NFL (outside of the Gametime app).  Here’s what to expect:

1. After you've purchased tickets, you'll receive an email with instructions and a link to claim your tickets. 
2. Click the link in the transfer email to accept your tickets.
3. Log in or create an account on the NFL app.
4. Follow the prompts to accept your mobile tickets.

 

Can my tickets be shipped?

Unfortunately, your tickets cannot be shipped. All tickets to the Super Bowl purchased from Gametime must be accessed through your mobile device.

 

How do I know that my tickets are real? 

Gametime partners with only verified sellers, and we guarantee the authenticity of each ticket we sell.  

 

 

RAYMOND JAMES STADIUM

 

How do I get to Raymond James Stadium?

Raymond James Stadium is located in Tampa, Florida. It’s roughly five miles west of downtown Tampa and a few miles east of Tampa International Airport. For transportation and parking information, visit the Raymond James Stadium website. For getting to the Super Bowl, here are your best options: 

Ride Share

Ride-sharing services like Uber and Lyft are both available in the Tampa area. The drop-off area at Raymond James Stadium is along Dale Mabry Highway on the west side of the stadium and south of the pedestrian bridge. The pickup area is at George Steinbrenner Stadium, which is on the other side of Dale Mabry Highway, northwest of the stadium, and is accessible via the pedestrian bridge.

Driving

There are over a dozen parking lots at Raymond James Stadium, most of which are directly north or directly south of the stadium between the Dale Mabry Highway and North Himes Ave. However, spaces will be at a premium during the Super Bowl. If you plan to drive, consider reserving a parking pass ahead of time to save yourself a headache. 

Public Transit

It’s possible to reach Raymond James Stadium using public transportation. In the city of Tampa, Bus 36, Bus 45, and Bus 7 all have lines that pass near Raymond James Stadium. 

What can I bring into Raymond James Stadium?

Security is always tight at the Super Bowl. All guests will go through screenings and metal detectors before entering the stadium. We recommend that you review the Raymond James Stadium policies and procedures on the official website to learn about the venue’s bag policy, prohibited items, and allowed items. 

The following items are not permitted to be carried into Raymond James Stadium:

  • Aerosol or spray bottles of sunscreen
  • Any item that could be used as a missile
  • Backpacks, duffel bags, or large bags
  • Bags/cases not approved in accordance with the clear bag policy
  • Cameras longer than 12 inches (includes body, lens, and filter)
  • Camera bags/binocular cases
  • Cans/bottles
  • Coolers
  • Fanny packs
  • Fireworks
  • Food/drinks
  • Glass
  • Horns/lasers/artificial noisemakers
  • Illegal drugs
  • Pets (service animals are permitted)
  • Recreational balls
  • Seat cushions
  • Smoking & tobacco (including e-cigarettes and vaporizers)
  • Sticks/poles/camera/“selfie” sticks, gimbals, or extenders
  • Strollers
  • Umbrella
  • Unmanned aircraft systems & radio-controlled model aircraft/drones (strictly prohibited on stadium property including parking lots, stadium exterior, and inside the stadium)
  • Video cameras/go-pros
  • Weapons

What is the bag policy at Raymond James Stadium?

Raymond James Stadium complies with the official NFL bag policy. Approved bags include clear plastic bags that are 12’’ by 6’’ by 12’’ or smaller or a 1-gallon clear plastic freezer bag or smaller. In addition to clear bags, a small clutch bag or purse with a shoulder/wrist strap or no strap is allowed if it is no larger than 4.5’’ by 6.5’’. 

All bags and items not permitted in Raymond James Stadium must be returned to your vehicle or placed in a storage locker. The stadium has storage lockers available on-site during all events so guests can secure their belongings that don’t comply with the stadium bag policy. The lockers are located southeast of Gate C.

 

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I have more questions! Who can I reach out to?

We’re happy to help! Or talk Super Bowl predictions. Or commiserate about the demise of your fantasy team. Reach out to our dedicated customer support team at (888) 660-7992 between 6am - 9pm PST.